Mission and Philosophy
PVSES was founded to provide compassionate, hiqh quality, specialized medical care while allowing the doctors, nurses, and support staff a high degree of control over their personal and professional lives. Our goal is to have a balance between top quality medical service delivery, a desirable team-oriented work environment, and a successful and viable operation.
Our entire staff will strive to maintain an enjoyable and rewarding work environment, which allows for both quality care to our patients and a successful work environment for those providing that care. We will utilize the most advanced equipment whenever it produces superior patient care. We respect the training and dedication of our staff and will reward quality work. We will maintain focus on quality patient care combined with prompt and complete communication with the pet owners and referral veterinarians.
Our mission is to provide excellent specialty and emergency care to our patients and exceptional service to our community of pet owners and referring veterinarians.
We commit to the following core values to direct our daily actions and long-term vision:
Our standard of excellence is created by the dedicated teamwork of our board-certified specialists and staff clinicians within a hospital culture that embraces continued growth and the advancement of veterinary medicine.
We commit to the well-being and comfort of our patients, their families and each other.
We will advocate for our patients and our patients’ families to offer the best medical care that is in keeping with each family’s individual needs.
Individually and collectively, we will adhere to the highest standards of professionalism and integrity, to be worthy of the trust our patients’ families and our veterinary colleagues place in us.
Sharing of knowledge
We will provide each patients’ families with the most accurate, current medical information available to make informed decisions about their pet’s health care.
We support active collaboration with our referring veterinarians and commit to timely and efficient communication to facilitate a team approach to our patients’ health care. We value the contributions of all staff members and referring veterinarians and support them to maintain our standard of excellence.
We commit to wise use of our natural resources for the health of our extended community.